SusanHansenPorterLCSW.com is not an e commerce website. No products are sold/shipped or otherwise provided. Client's of Counseling Services PC, Susan Hansen Porter's therapeutic practice are able to pay their bill online for services already rendered in-person or by teleconference. Therefore, there are no returns/refunds unless otherwise negotiated. All transactions are in US Dollars. Diagnostic appointments are $140/session and follow-up sessions are $125/session. Insurance may affect the cost of your appointment, and therefore your balance due.